Provide a brief description of why you're seeking a refund, then click Submit.Īnd that's it! In my case - "Didn't mean to purchase this item," which was absolutely true - the request was accepted immediately, and my refund was processed roughly 36 hours later. Step 4: Click the Choose Problem pull-down and select the option that most closely matches your issue. Step 3: Find the app in question, then click the Report a Problem button alongside it. Step 2: Sign into your iTunes account with your regular username and password. Just one problem: There's no obvious way to request that refund - until you know where to look. In other words, Apple seems willing to refund App Store "mistakes," at least based on a recent experience I had. Whatever the case, you can probably get your money back - especially if you ask for it soon after making your purchase (as opposed to, say, weeks later). Maybe a game looked really good on paper (or in screenshots) but turned out to be not your cup of tea. There's also the possibility you bought an app and just plain hate it. More likely: One of the kids bought something without your permission. It could happen perhaps you thought you were getting the trial version, or you'd been considering a handful of different mileage-tracking apps and just plain bought the wrong one. Suppose, for example, you purchased an app by accident. Unhappy with an app purchase? You may be able to get a refund.
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